1. All merchandise must be in original condition that is suitable for resale (not worn, unwashed, unaltered or unsoiled) may be returned for exchange or a full credit / refund within 21 days of purchase.

2. Excluding opened jocks, groin protectors, mouth guards, videos, yoga and exercise mats, DVDs and CDs

3. Items must be returned within 21 days of receipt in the original bag or packaging for even exchange or full credit.

4. If new merchandise, suitable for resale is returned within 21 days of purchase, there is an automatic 15% restocking / handling charge; after 21 days goods may not be accepted, refunded or credited. No returns are accepted, refunded or credited on custom or discontinued products.

5. All merchandise for exchange, credit or return must be returned prepaid in the original packaging in resale condition.

6. Due to vendor requirements, books and videos cannot be refunded.

If your tape or book proves to be defective, you can exchange it for the same title.

7. Once the original package is opened, videos, DVDs and CDs cannot be returned

8. Putting labels on or otherwise damaging or allowing damage to occur to the packaging will result in forfeiture of refund or replacement for that item.

9. Please address all returns to: 1590 Matheson Blvd. E., Unit 3, Mississauga, Ontario, Canada. L4W 1J1

10. Please enclose a copy of your invoice as well as a note stating whether you would like a refund or a replacement. If you would like a replacement, please note exactly what size, color and item you would like as a replacement.

At your request and upon receipt of the returned items within the specified timeframe, we will:

1. Exchange the merchandise for the same or another item. shipping and handling charges are not refundable

2. Issue you a All master store Credit Certificate for the purchase price of the merchandise only.

3. Credit the purchase price of the merchandise only to your original credit card account. Please allow two billing cycles for the credit to appear on your statement.

4. We are not responsible for shipping charges on exchanges or returns. It is recommended that you insure the package, and ship requiring a signature upon receipt. We recommend that you follow up with our Customer Service Department about a week after you ship the merchandise back to confirm that it has been received

5. We recommend for your protection that you do not sign for merchandise until you inspect for damage, and keep the original shipping carton.

Online Enterprise. On your first exchange, we will waive additional shipping back to you (this can be more then one item but sent back together). Heavy or larger items may be subject to additional shipping charges.

Additional returns on the same order may be subject to shipping charges. Please allow 2 to 3 weeks for exchanges or credits. Returns will be credited back to the card it was charged on. Credit will be for merchandise only.